Data Deletion Policy

Last updated: 18 March 2024


At Wontok, we understand that the right to privacy includes the ability to delete your data. This policy outlines the process for deleting your data and its implications.

How to Delete Your Data

Requesting Data Deletion: To initiate data deletion, please visit the data settings page within our platform and select the “Delete Data” option. Alternatively, you may contact our support team directly at [email protected] with your data details and a deletion request.

Verification: For security purposes, we will verify your identity before proceeding with the data deletion. This may involve confirming details associated with your data or responding to a verification email.

Review Period: Upon receiving your deletion request, your data will be placed in a pending deletion state for 30 days. You can cancel the deletion request if you change your mind during this time.

Final Deletion: Your data will be permanently deleted from our servers after the review period. This process is irreversible.

What Happens to Your Data

Personal Information: All personal information associated with your data will be deleted from our servers and databases.

Content: Any content you create or share through our platform will be permanently removed unless it is necessary to retain it for legal reasons or it has been shared with others and they have not deleted it.

Backup Copies: Deleted data may persist in backups for a limited period but will be fully purged within 90 days of data deletion.


There may be circumstances under which we cannot immediately delete all or part of your data. These include:

Legal requirements to retain specific data for a specified period.

Data that has been anonymised and cannot be reasonably linked back to your data.

Changes to This Policy

We reserve the right to update or modify this Data Deletion Policy anytime. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have any questions or concerns about this policy or the deletion of your data, please get in touch with us at [email protected]