
SafeCentral Privacy Policy
The SafeCentral client application and services and the SafeCentral.com domain and the subdomains
within SafeCentral.com (e.g., https://partners.safecentral.com) are owned and operated by Wontok Inc.
In this privacy policy, we refer to the SafeCentral.com domain and the subdomains within SafeCentral.com,
collectively, as the "SafeCentral Websites." In addition, we refer to the SafeCentral client application
and services made available via the SafeCentral client application and the SafeCentral websites as the
"SafeCentral service(s)" or "our service(s)."
Wontok's management team and board of directors combines decades
of experience in security-software-as-a-service, secure session
technology, service provider businesses, network architecture and
management, software development, and business innovation.
Effective Date:
September 16, 2011
We have created this privacy statement as a means to communicate our information collection, use and
dissemination practices and to inform you about your choices regarding the use of your personal information.
If choices are not made available on a web page used to collect your personal information, please contact
us using the information described in this statement. We take your privacy seriously. If you have any
questions or complaints about this privacy policy or our privacy practices, you should contact our
Privacy Office by mail or email. Address your mail to The Privacy Office, Wontok Inc., 7121 Fairway
Drive, Suite 105, Palm Beach Gardens, FL 33418, or send your email to privacy@safecentral.com.
Information Collection and Use:
Registration and Use of the SafeCentral Service and SafeCentral Websites.
In order to allow
you to fully utilize the our services, we may request and collect
personal and non-personal information about you. Examples of instances
where we collect your personal information include:
1. To request information about our services or to become a user of our
services, you are required to register with us. During the registration
process, we may collect information such as your name, email address,
password, your organization's name, your mailing address, telephone
number and the computer hardware and software that you use.
2. When you purchase a subscription, we will also collect your credit
card information and billing address.
3. If you request technical support, we will request that you provide
us with information that will enable us to assist you, such as your
name, address, the software or services that you are using, your
computer hardware and third party software that you are using.
4. If you want to communicate with us for any reason, including to give
us feedback on the SafeCentral services or the SafeCentral websites or
to request additional information, we request your name, address and
contact information (including phone number and email address).
5. You may elect to participate in one or more of our community forums
or in one or more of our surveys or requests for feedback. Your
participation in our forums and your response to these surveys and
requests are voluntary and you may decline to participate.
If you elect not to provide us with the personal information requested,
we may not be able to respond to your inquiry, register you for our
services or process your order.
We also may collect and use non-personal information about your use the
SafeCentral websites, such as Internet address or type of browser. In
addition, we may track general information about traffic on our
websites.
Secure DNS Look-Up
The secure browsing application that is made available as part of the SafeCentral services includes a secure Domain Name System ("DNS") look-up service (the "Look-Up Service"). The Look-Up Service operates when you are using the secure browser and translates the domain name (e.g., www.example.com) into the corresponding Internet Protocol ("IP") numerical address (e.g., 123.0.45.678) that corresponds to that domain name. The Look-Up Service collects the date and time of each DNS request and the domain name requested ("Look-Up Statistics"). Look-Up Statistics are not personally identifiable but may be correlated to your IP address and to the license key that was assigned to you when you registered for the SafeCentral Service, both of which are potentially personally-identifying information. We temporarily store the Look-Up Statistics to monitor and improve our quality of service, and to compile high-level aggregate information about the user of our service. The Look-Up Statistics may be stored for up to 60 days.
My
Protection Feedback
The "My Protection" feature of the SafeCentral service collects
information about your hardware and software and uses this information
to provide you with a "Web Safety Score." The information collected
includes your operating system, your browser and any browser-enabled
applications you may have installed (including the version number of
such applications), the update status of any anti-malware you may have
installed, and the security-related preferences or settings (e.g.,
frequency of updates, javascript enablement, etc.) in place on your
computer. The Web Safety Score is computed in response to a web request
initiated by the SafeCentral application on your computer, which will
include the IP address of the computer requesting the score. We log the
web request but this information is not correlated with any personally
identifiable information that you may have provided to us. We aggregate
Web Safety Scores, on an anonymous basis, so that we can improve the
value of our services to our users. We may use aggregated, anonymous
Web Safety Scores to monitor security levels, recommend improvements
and publish reports on web safety statistics. You may choose not to
have your Web Safety Score included as part of these aggregate data
during the installation process or by contacting us (as described in
this privacy policy) after the SafeCentral application has been
installed on your computer.
How
We Use
Collected Information:
We use the personal information that we collect for the stated purpose,
e.g., if we collect information in connection with an order, we use the
information to fulfill and invoice the order. We may also use your
personally identifiable information to improve our marketing and
promotional efforts, analyze the effectiveness of our services or our
websites (or portions of our websites) and deliver customized services,
web pages or other content to you. In addition, we may use the
information that we collect to provide additional services or
information to you or to improve your user experience. For example, we
may publish and distribute a newsletter to our registered users or we
may contact you with updates on virus, spyware or other malware threats
or with announcements regarding new products or services or new
features available from us.
We use non-personal information about web visitors and website traffic
to assess the performance of our websites and improve your website
experience. We use the Look-Up Statistics to
provide you with the secure DNS look-ups, to monitor and improve the
quality of our service and for internal analysis regarding the user of
our service. We may use aggregated, anonymous
Web Safety Scores to monitor security levels, recommend improvements
and publish reports on web safety statistics.
With Whom We Share
Information:
We may use other third parties to provide portions of the Look-Up
Service and to host and provide customer experience management
solutions on our customer help or support web pages. As a result, when
you use the Look-Up Service or our help or support services we may
share your user information as necessary for the third party to provide
that service. These third parties are prohibited from using your user
information for any other purpose. In general, except as stated at the
time we request your information, we will not sell, share or rent your
personal information with third parties. Please note, however, that we
may share your information with one or more of our partners or
resellers if you request information about our products and services,
and those products or services are marketed through our partner or
reseller arrangements. In addition, we may share your information with
outside contractors (including credit card processors) who provide
marketing, order fulfillment, shipping, billing or support services for
us. Any third party receiving your information from us is required to
hold such information in confidence and in accordance with applicable
law and to use such information only for the stated purpose for which
it was provided. We may also use and share aggregated information about
website traffic to and from the websites of our partners and resellers
and other product-identifying information to track and make commission
payments to our partners and resellers.
For order processing and billing purposes we may share some or all of
your information with a parent company or with subsidiary companies or
other companies that are controlled by or under common control with us.
We do not offer you a choice to opt-out of such sharing. Such companies
will be bound by this privacy statement.
If we merge with another company or if our company (or all or
substantially all of our assets) are acquired, the acquirer will own
the personal information that we have collected, but such ownership
shall be subject to the terms of this privacy statement.
How You Can Opt-Out or
Change Your Personal Information:
You can opt-out of receiving additional information from us or allowing
us to share your personal information in several ways. If an opt-out
choice is not provided on the website page on which your information is
collected, you can opt-out by sending us an opt-out request via email
to support@safecentral.com or
by contacting us via
our contact us page on the websites. The link
for contacting us is located at http://www.safecentral.com/about-us.html .
In addition, at any time, if you change your mind about receiving
information from us or allowing us to share your personal information,
you can elect to opt-out by sending us an opt-out request via email to
support@safecentral.com
or by contacting us via our websites at
http://www.safecentral.com/about-us.html
or by contacting us at the address described above. We
will respond to your request within 30 days.
If you have a user profile on one of our websites, you can update,
change, delete or deactivate your personal information
stored therein by accessing your user profile on that website. We will
respond to your
request within 30 days.
Referrals:
From time to time we may run referral programs. In connection with a
referral program, you may elect to provide us with the name and email
address of a friend. We will use this information to send an email to
your friend inviting them to participate in our service. We will store
this information solely for the purpose of evaluating the success of
our referral program. Your friend may request removal of this
information from our database by contacting
support@safecentral.com
or by
contacting us via our websites at
http://www.safecentral.com/about-us.html
or by contacting us at the address described above. We will respond to the request within 30 days.
Use of Cookies:
A cookie is a small text file that is stored on a user's computer for
record-keeping purposes, and to enable easier navigation between
sections of a website. We use cookies on our websites. If you have
provided us with personal information, we link the cookies to your
information for the purpose of identifying you as a registered visitor
to the site, as described below.
There are two kinds of cookies--session cookies and persistent cookies.
A session cookie exists only for as long as are visiting the website.
Session cookies make it easier for you to navigate our site and expire
when you close your browser.
A persistent cookie remains on your hard drive for an extended period
of time and includes information such as your unique identifier for
your browser. You can remove persistent cookies by following directions
provided in your Internet browser's "help" file. We use persistent
cookies to confirm your identity as a registered user. Persistent
cookies also enable us to track and target the interests of our users
to enhance the experience on our site.
If you disable, reject or delete cookies, you may still use our
websites, but you may need to occasionally re-enter information as you
move through areas of our site.
Clear Gifs (Web Beacons,
Web Bugs):
SafeCentral, or our third party marketing firms, may occasionally use
clear gifs in HTML-based emails to let us know which emails have been
opened by recipients. This allows us to determine how effective our
email campaigns may be and to improve our email marketing efforts. If
you would like to opt-out of these emails, please follow the directions
at the foot of the newsletter or HTML email or see "How You Can Opt-Out
or Change Your Personal Information."
Third Party Advertising
and Links:
We may include third party advertising and links to other websites,
including websites affiliated with network advertisers. Network
advertisers who place advertisements or links on our website may also
use cookies and clear gifs (web beacons, web bugs) to collect
non-personally identifiable information about you. In some cases, we
may have access to the information collected by network advertisers
from our website. We may use such information to identify other
websites that you may have visited and/or to enhance our marketing and
promotional efforts (e.g., by directing advertisements to you based on
such information). To learn more about network advertisers and to
opt-out of having this information used by network advertisers, please
visit http://www.networkadvertising.org/optout_nonppi.asp.
Once you click through a link or advertisement and leave our website,
you become subject to the privacy policy of the other website. Please
be aware that we are not responsible for the privacy practices of such
other websites. We encourage our users to be aware when they leave our
website and to read the privacy statements of each and every website
that collects personally identifiable information. This privacy
statement applies solely to information collected by SafeCentral.
Forums, Blogs &
Discussions:
If you elect to participate in a forum, blog or discussion on our
websites, please be advised that this privacy statement does not cover
any personal or other information that you may disclose and we have no
control over or responsibility for how participants in such forum, blog
or discussion may use any personal information that you provide to them.
Security:
We take security measures consistent with industry practice to help
protect against the unauthorized disclosure, misuse, theft or
alteration of your information. These measures include the encryption
of any credit card information or other sensitive personal information
that is transmitted to or from our websites. In addition, our web
servers are hosted in a secure server environment that uses a firewall
and other intrusion protection technology to protect against
unauthorized access or interference.
If you have any questions about the security of our websites, or that
of our partners, we ask you to please send us an email at
privacy@safecentral.com.
Access and Use of our
Websites:
SafeCentral.com and the subdomains within
SafeCentral.com are intended to be accessed
and used only by adults and are not directed to children under the age
of 18. SafeCentral does not knowingly permit registration or submission
of personally identifiable information by anyone under the age of 18.
Legal Disclaimer:
We reserve the right to disclose your personal information as required
by law or in circumstances where we believe that such disclosure is
necessary to enforce or protect our rights or to comply with any
governmental or judicial orders or in connection with any legal
proceeding.
Notification of Changes:
If we decide to change our privacy policy, we will post those changes
to this privacy statement, the homepage, and other places we deem
appropriate so that you are aware of what information we collect, how
we use it, and under what circumstances, if any, we disclose it. We
reserve the right to modify this privacy statement at any time, so
please review it frequently. If we make material changes to this
policy, we will notify you here, by email, or by means of a notice on
our homepage.
Contact Us
Wontok, Inc.
7121 Fairway Drive
Suite 102
Palm Beach Gardens, FL 33418-3764
USA
Tel: (561) 472-5200
Fax: (561) 575-3026
Feedback:
Sales:
Partner inquiries:
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